Ripoff Report Verified™ REVIEW:
EDitor’s UPDATE: Positive rating and recognition has been given to Nevada Corporate Headquarters, Inc.
for its commitment to excellence in customer service.
Ripoff Report’s discussions with Nevada Corporate Headquarters, Inc.have uncovered an ongoing commitment by the company to total client satisfaction. This means that clients can expect that the company will work towards finding a mutually satisfactory resolution to any complaints or concerns. Nevada Corporate Headquarters, Inc. listens carefully to client concerns and sees them as an opportunity to learn from past mistakes and become more efficient as a company in the services offered and the support for those services.
Nevada Corporate Headquarters, Inc.’s principal, Mr. Cort Christie, has informed us that his personal philosophy is that his clients are a precious resource. [continued below]....
..... As a successful businessman, Mr. Christie feels it is critical to listen to his clients and respond properly. By always putting his clients first, Mr. Christie hopes to maintain Nevada Corporate Headquarters, Inc. as the primary source for incorporation and small business services, both now and for many years to come. The information provided in this report below is based on comments made by Jessica Loggins during an on-site inspection held by a third party verification company with no biases toward the Nevada Corporate Headquarters. Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..
The Nevada Corporate Headquarters has been the source for Nevada corporations, Nevada LLCs, asset protection strategies, business credit establishment and many other business/financial services. It also provides incorporation services, access to websites, and small business credit building.
According to Jessica Loggins, a representative of the company, all leads are generated online. Nevada Corporate Headquarters doesn’t do “cold calling” of any kind. Potential clients will indicate interest by responding to advertising or internet marketing. Nevada Corporate Headquarters will only contact someone if they have expressed an interest in and a desire to be contacted. After expressing interest in Nevada Corporate Headquarters products/services, either by calling the company or being called, Nevada Corporates staff will explain the company’s products and services and answer any and all questions that the person may have.
Nevada Corporate Headquarters then will have a corporate consultant speak with the customer. During this conversation the client will be assigned a customer service representative to walk the client through the rest of the process and verify all information, including invoicing. According to Ms. Loggins this is an important part of the process for the customer to ensure the client knows exactly what services are being provided. The staff will provide customers with information about the current pricing for incorporating business or looking for asset protection strategies. Nevada Corporate Headquarters, Inc. Customer Care & Complaint Resolution
Commonly, miscommunication is one of the major complaints Nevada Corporate Headquarters receives. In this instance the client would call in and leave a voicemail and never get a follow up call. Due to it being in a que where there was no one particularly assigned to a certain message the calls weren’t properly followed up on. In response Nevada Corporate Headquarters’ staff started a voicemail system that is routed through one individual, and then passed messages to the particular employee it pertains to. The customers were completely satisfied with the resolution, according to Ms. Loggins. Ms. Loggins also noted that since the installment of the customer service protocol there have been no such complaints since. After an issue is resolved, Nevada Corporate Headquarters has a “follow system” in place that ensures the customer is contacted after the issue is resolved to ensure they are satisfied with the resolution.
Nevada Corporate Headquarters is registered under Commercial Registered Agent Certification, FICO Pro Certifications, and Certified Asset Protection. Nevada Corporate also offers CPA’s and an in house lawyer. Ms. Loggins wanted to relay the information that before a customer agrees to do business with the company the client in informed about what exactly their money down is going towards. Also, the client is informed up front about the finances needed to cover the plan set aside for that particular company. Nevada Corporate Headquarters believes most complaints have come from former employees. Lastly, the company has an A+ rating with the Better Business Bureau.
Ms. Loggins says that as a result of the complaints, the Nevada Corporate Headquarters has implemented several changes to help increase the quality of its customers’ experience. One of the changes being the voicemail system. This increase ensures messages left are being directed to the right employee. Ultimately resulting in answered calls, which before would go unanswered. time. Investors must be able to assume the risk of such price fluctuations.
Ms. Loggins and her team recognize the value of working with Ripoff Report and the Corporate Advocacy Business Remediation and Customer Satisfaction Program, and the platform it provides for businesses and clients to interact and resolve issues. She states Nevada Corporate Headquarters would like to see complaints come to an end resulting in better customer satisfaction. Also, resulting is better company creditability. The Nevada Corporate Headquarters was first established in 1989 and is stated to be Nevada’s largest business start-up firm with more than 60,000 businesses launched. Nevada Corporate Headquarters, Inc. / Statements from the owner. "
My name is Cort Christie, President and Founder of Nevada Corporate Headquarters, Inc. Thank you for taking the time to review Nevada Corporate Headquarters, Inc. Here at NCH, we pride ourselves in our excellent customer service and truly live by our company values: Service Excellence, Teamwork, Ownership, Respect, and Integrity. Our motto is to Deliver the WOW and we do so by giving each and every client a WOW experience. We take the time to listen and assist our clients in every aspect of new business start-up. I invite you to contact our office to experience the level of service we can deliver and truly realize why our company is superior to the rest.”
Nevada Corporate Headquarters, Inc. takes employee satisfaction seriously as well. Employee feedback and surveys reveal comments such as this: "Nevada Corporate Headquarters provides a safe and fun work environment. I know that I am a valuable team member because they strive to encourage and support me each and every day. We have a very strong company culture and an amazing motto, Deliver the WOW.” Ripoff Report was pleased to learn that Nevada Corporate Headquarters’ past and current approach to business is focused on its pledge to total commitment towards client and employee satisfaction. STATED IMPROVEMENTS FROM Nevada Corporate Headquarters, Inc.. "
Not ever willing to just stay put, Nevada Corporate Headquarters, Inc. is constantly looking for ways to do things better, to be more efficient, and to deliver an even higher quality customer experience. We have invested tens of thousands of dollars to employee training, hardware and software upgrades, and emerging technologies to ensure that every customer is treated like royalty and advances down the critical path towards business success. Our high touch customer service is unparalleled anywhere and assists clients in dreaming, believing, and achieving their lifelong goals.
Nevada Corporate Headquarters, Inc (NCH) has been the business start-up and corporate formation specialist in Nevada for over twenty years. NCH is the fastest-growing resident agent in Nevada and has helped over 60,000 business entities worldwide. The full array of products, from formation of Nevada Corporations and LLCs to asset protection strategies and consulting, combined with their highly qualified customer service staff provides individuals with the solutions a business needs to succeed in the corporate world. Nevada Corporate Headquarters is dedicated to providing the highest standard of customer service to obtain 100% client satisfaction.
The majority of our complaints are dated pre 2012 before we made a huge shift in customer service at our company. First, we instituted a new set of company values and motto, “Deliver the Wow!” Our primary focus is 100% customer satisfaction and we take every customer issue extremely serious; nothing is too big or small. The complaints also center around either a denied refund request and being dissatisfied with a certain product we sell, business credit building. We have made numerous changes in this area to tighten up setting expectations on this program. Now, qualifications and requirements are clearly defined in our product description. By making this shift, we were able to significantly reduce any customer issues.
The majority of our competitors are online retailers who provide little or no consultation with customers. We take a different approach – one-on-one coaching and support to every client. Our focus is to provide a hand-holding experience where we don’t leave the guess work to the client. We help in completing all paperwork and continue with consulting for an entire year. The client is able to call their assigned Corporate Coach at any time.”
Nevada Corporate Headquarters, Inc. recognizes that complaints posted on Ripoff Report (whether true or not) are issues that need to be addressed, not ignored. If handled correctly, complaints can be valuable learning opportunities. With the feedback generated by Ripoff Report’s review, Nevada Corporate Headquarters, Inc.has made organizational changes allowing its clients and employees a more streamlined approach to problem resolution and a commitment to a great client experience.
In summary, after our review, which included discussions with Mr. Christie, Ripoff Report is convinced that Nevada Corporate Headquarters, Inc. is committed to quality delivery of services resulting in total client satisfaction. Read more about why consumers should feel confident when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, it’s a long name for a program that does a lot for both consumers and businesses alike. Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, a program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.
As a matter of policy, when a business becomes a member of the Corporate Advocacy Program they agree to allow Ripoff Report to contact every client who filed a complaint so they can make things right with them. In order to confirm that the complaints were resolved, Ripoff Report is copied on all responses so we can insure that the member business did right by their customer. NOW TO THE ORIGINAL REPORT THAT WAS FILED
Nevada Corporate Headquarters Cort W. Christie, Derek Rowley, Trevor Rowley, Roger Osborn Venture Capitalist rip off scam Las Vegas, Nevada
Beware This new Cort Christie Venture Capital Investment Scam
Lets stop this latest Cprt Christie scam before it bites too many people! Cort Christie has set up a new scam in Las Vegas, via Los Angeles. It is a new scam referred to as an angel investment scam where startup companies have to pay to pitch their companies to potential angel investors. This is a new variation of the venture capital investment scam where a so-called VC firm invests someone elses money in a startup in order to screw both the investor and the startup out of the money?
This kind of activity may be foreign to places like Silicon Valley where fake VC firms would be quickly outed and ostracized by the legitimate venture capital community. Unfortunately, its the very thing that tends to thrive in places that lack a strong VC scene such as Las Vegas and Los Angeles, as well as small town America, where startups are desperate for attention (let alone investment), and there is a lot of institutional money looking for places to invest.
In any case, heres how the VC investment scam works. The fake venture capital firm:
- Raises funds from institutional investors;
- Invests in a few startups; and
- Does a range of things designed to extract large amounts of money from the startups and into in its own coffers. This typically includes charging the startups all manner of advisory fees, management fees and finders fees (e.g. for finding more investors).
Alternatively, if a company actually looks promising (at least for a while) the VC firm might concoct some other scheme whereby it merges one startup with another, or back-doors a startup into a public company, or does something else calculated to reduce the founders shareholdings and get rid of them before the VC firm cashes out in some way.
While the modus operandi of these VC scammers varies, they all tend to share two key qualities:
- They do not really know to identify and invest in promising companies; and
- Their business model is not, ultimately, based on identifying, investing in, or exiting good companies e.g. via a trade sale or IPO (the traditional VC exits). Rather, their business model is based on extracting money from large, somewhat gullible institutional investors, via the facade of investing in good companies.
Ive seen a couple of these firms in action. Unfortunately, they are so well-versed in looking the part of legitimate venture capitalists that it was only because I lucked into having an insiders vantage point that I saw how they truly operated. One of these firms pretty much gutted at least one the startups it invested in a company that was, at the time, a pioneer in the email industry.
So how does a startup (or an institutional investor) avoid being taken for a ride by fake VC firms like these? As with anything, it comes down to doing your due diligence. At the very least stick with highly respected, name-brand VC firms with a visible track record of successful investments. If that means avoiding local money then so be it. It might mean the difference between living on ramen noodles and bootstrapping your company for a while and seeing your company torn apart before it even has a chance at gaining market traction.
Cort Christie's track record is 20 years of scamming and cheating entrepreneurs out of their money. Here's just a short list of Mr. Christie's scams:
1) The Peruvian Gold Bearer Bond scam (Tehachapi, CA)
2) The National Audit Defense Network (Las Vegas, NV)
3) The Phoenix Project (Las Vegas, NV and Tehachapi, CA)
Christie has a track record of tax and business formation scams which has destroyed the entrepreneur before they had a chance to start. Anything Christie pitches, stay far, far away, or you will be soon parted from your money. Stop this VC scam before he has a chance to strike too many unsuspecting entrepreneurs.