New Bath Beau Stousbaul; also man Manager named Steve; New Bath Walk in Tubs Took advantage of a senior Columbus Ohio

I am 72 yeards old.  I contacted this company to check the price of Walk in Tub.  Salesman came out very talkative and friendly about 3 days before my surgery (I was under medication).  Gave me the talk, said if i put 1500 it would save the tub for me.  H e had me initial and contract, etc. but at the same talking talking..just iniitial it here and here.

I went into hospital, for  my surgery, when i got home found the tub installed already.  Next i get the bill from finance company, and notice the cost of the tub (that i thought was 6900. was over 13,000.)  Plus the door was too small for me to get in and out of without  hurting my back more.

I called and sent emails to BBB; Attorney General: New bath walkintubs.  Their manager Steve came out but all he would do is get the door enlarged.   

That i felt ripped off over charged for item.  Their contract is misleading also. (after looking at it when i got done with surgery)   They did come and put in new door. but refused to adjust price to  at least 6995  which in looking around i found that that to be a reasonable cost 6995.

they still refuse to give me any money back.   The would change the door. i.e. The new door/tub they installed is too hard to open for me.  I notified them all of this additional problem.  BBB wants to do mediation and end the problem, i dont want to end it until i have heard for the AG office, which i have not, or h ave this practice checked out by someone else.

I used check and credit/debit card for transaction.