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Report: #234670

Complaint Review: New Century Mortgage - Irvine California

  • Submitted:
  • Updated:
  • Reported By: Indio California
  • Author Confirmed What's this?
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  • New Century Mortgage 18400 Von Karman, Irvine, California U.S.A.

New Century Mortgage Harassing phone calls on mortgage payment that isn't even late! Irvine California

*Consumer Comment: There on the verge of filing BK

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I recently refinanced and my new mortgage company has become New Century Mortgage. The refi closed escrow 2 weeks ago and for the last week and a half I have been receiving phone calls every morning at 7am. When I try calling the number they leave on the message it informs me they are seeking collection, and puts me on hold.

I am given 2 options ("Press 1 if your payment is more than 1 month late, or Press 2 if your payment is more than two months late!) - keep in mind, escrow closed 2 weeks ago!

Just this morning a guy by the name of Chris called and spoke with my wife. He was rude and abrupt and just said my name - when she informed him I was unavailable, he gave her a number to call and hung up. When I returned the call, I was given the same 2 options. My payment is not even late - it isn't even due until March!! This is a total outrage!

Jason
Indio, California
U.S.A.

This report was posted on Ripoff Report on 02/06/2007 11:53 AM and is a permanent record located here: https://www.ripoffreport.com/reports/new-century-mortgage/irvine-california-92612/new-century-mortgage-harassing-phone-calls-on-mortgage-payment-that-isnt-even-late-irvin-234670. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

There on the verge of filing BK

AUTHOR: Trevor - (U.S.A.)

POSTED: Monday, March 05, 2007

Your loan would then hopefully be serviced by a more ethical company (if it exists). That is ridiculous for them to be calling you like that.

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