• Report: #720584
Complaint Review:

New England Mint

  • Submitted: Thu, April 21, 2011
  • Updated: Thu, April 21, 2011

  • Reported By: Ossie in Chino Hills, CA — 91709 California United States of America
New England Mint
Internet United States of America

New England Mint My husband attempted to place a 10.00 order, which ended up being 99.00, Internet

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My husband attempted to order 2.00 bills off of a TV commercial.  The cost was 10.00 plus shipping and handling.  By the time my husband went through their automated system, the order price was 99.00.  

I attempted to call them back right away, with no luck.  No one to talk to, only press this key or that key.  I looked up a number on the internet and tried to call with no luck.  They were closed .

I called bright and early on Monday morning and talked to a gentleman and told him my complaint, and he basically said they was nothing they could do.  I asked to speak to a supervisor and he told me they will tell you the same thing. I did talk to a supervisor and told her I needed to cancel my order. She took my info and said she would call me back.  Fat chance, she never did.  I called the next day and was transferred to a supervisor's voice mail with the same results, no call back.  I checked my account today, and the 99.00 came out along with a 26.00 overdraft fee. 

I have seen other complaints against this company, and I am so afraid they will continue to take money out each month. 

I would like my money back, along with the overdraft fee of $26.00. 

I think the automated system is purposely set up to confuse people into agreeing to things they don't want. 

This report was posted on Ripoff Report on 04/21/2011 06:32 PM and is a permanent record located here: http://www.ripoffreport.com/reports/new-england-mint/internet/new-england-mint-my-husband-attempted-to-place-a-1000-order-which-ended-up-being-9900-720584. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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