• Report: #927653
Complaint Review:

New England Truck Stop Inc.

  • Submitted: Wed, August 15, 2012
  • Updated: Wed, August 15, 2012

  • Reported By: Lisa D. — Kingsport Tennessee United States of America
New England Truck Stop Inc.
201 Charlton Rd. Route 20 Sturbridge, Massachusetts United States of America

New England Truck Stop Inc. A dishonest business! Sturbridge, Massachusetts

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We called New England Truck Stop Inc. when our truck broke down in Sturbridge, MA. When the roadside mechanic came, he hooked up his diagnostic computer, said it didn't show anything, then told us we needed a new fuel pump (which later turned out to be the wrong one!). They changed the fuel pump, then said it was the crank sensor, replaced it, it wasn't that! Then the said it was the ECM, which they said they couldn't fix. So we called their "partner" business who sold them the crank sensor (Tri State Truck Center in Shrewsbury, MA) We have been here a week waiting to be fixed!!!  Back to the first mechanics, they charged us almost $700 for parts that were not needed! They also LEFT their diagnostic computer in our truck that was later towed. They came four days later with the Shrewsbury Police to harass me and threaten to "take me to jail" for having their computer and they claim "trying to sell" to a mechanic at Tri State Truck Center! We are not responsible for any tools, computer, parts left behind. We call for service, and get treated like criminals at both businesses! Beware of both of these places if you are a professional driver!

This report was posted on Ripoff Report on 08/15/2012 11:10 AM and is a permanent record located here: http://www.ripoffreport.com/reports/new-england-truck-stop-inc/sturbridge-massachusetts-01566/new-england-truck-stop-inc-a-dishonest-business-sturbridge-massachusetts-927653. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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