Report: #453623


  • Submitted: Wed, May 20, 2009
  • Updated: Wed, May 20, 2009
  • Reported By: lafollette Tennessee
    Ocala, Florida


Show customers why they should trust your business over your competitors...

I searched the web for health insurance for several weeks. I was contacted by several different comanies. One of those being New Health Choice (NBC HEALTH). When the guy called I couldnt understand him. SO he called for his supervisor. Her name was Christina. She got on the phone and explained their services. I thought this was a great deal. She told ne that it was a one time registration fee of $129.80 and a monthly charge of the same. I dont know alot about health insurance. This was my first time inquiring about it on my own.

So i thought this was a great deal. She told me that my debit card would be charged every 30 days after registration. I told her that i didnt mind paying it as long as it helped pay for my meds. Being that I pay $1,800 a month out of pocket for them each month

She went on to explain to me how their services work. Christina said tat when I go to the doctor they would pay 80% of the cost. She said that name brand scripts would cost me $4o.00 and generic would be $15.00.

She said that I would also have dental and vision. I ask her atleast 10 times during our conversation " If she was sure this would pay for my medicine". She assured me everytime.

She said they had a network of atleast 100,00 doctors. She told me if I sign up that I would recieve an email in 24 hours with my member id on it. Christina said that I could use it in 24 hours if i needed to.

Well I didnt recieve the email until 4 days later when I called her back. I told her I hadnt recieved it so she gave me a number to NBC HEALTH. I talked to a lady there. She gave me my member id number and told me that i did have their services. By this time I had done some research on this comapany and found several ripoff reports on them.

I called Christina back and told her that I had found numerous reports on them at ripoffreports . She told me that they were all untrue. I told her that i wanted to talk to someone at their corporate office.

I ask her for the address and phone number. She couldnt give me either one. She said that I could get in contact with them at 1-877-446-8700. Which is the number u contact her at. She said that she didnt know the corporate offices address right off the tiop of her head.

She told me that I could go to the BBB.ORG and check them out. So, I did.They are NOT an accredited busines with the BBB in central Florida.

I found complaints on them. The BBB lists their business name,address,and phone number. I decided to call the number that was listed. A lady answered the phone, as if it were a home phone.

I ask if this was New Health Choice. She said 'NO". I told her that I had found her number on the BBB's website listed as New Health Choice business number.

She said that she didnt know that it was on there. She went on to tell me that a guy that works for New Health Choice used to live there. I really got suspicious then. If this is so, then why does she still have his same home number if he no longer lives there?

I called my bank and of course they had already taken the money out. I had tocancel all my cards.My bank is investigaing them for fraud. I filed a report with the BBB, and also with Attorney General In Florida.

Im waiting now to see what comes from all of this. If these people call you, PLEASE do NOT fall for there crap. They will take ur money and line their own pockets.

They dont care that they are taking food off of innocent childrens tables by doing this. The money they took from me would have bought two weeks worth of groceries at my house.

I am still with No insurance and still having to pay $1,800 a month for meds.

lafollette, Tennessee

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This report was posted on Ripoff Report on 05/20/2009 08:12 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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