Report: #8998

Complaint Review: New Horizons Computer Learning Centers

  • Submitted: Mon, December 10, 2001
  • Updated: Sun, February 24, 2002
  • Reported By:
  • New Horizons Computer Learning Centers


Computer Horizons Training Centers "New" Computer Scam

*UPDATE Employee: Senior Account Exective

Show customers why they should trust your business over your competitors...

I purchased over ten thousand dollars worth of computer training from New Horizons Computer Training as well as a "new" computer. The computer that was delivered was obviously a remanufactured piece of garbage.

As soon as I opened the box, I could tell I was in trouble. Where the 3 1/2" floppy drive should have been was a big gaping hole, also it contained no network card as promised, the modem would not dial out and the video card was so antiquated that it would not function with the monitor which they sold me.

When I took the computer back to them, they had their tech play with it for two weeks at which time it was returned to me with a floppy drive installed and a new network card, but they could not or would not repair the other problems. They claimed that I would have to take it up with the manufacturer, a company with whom they refuse to do business with anymore because of shady dealings. Upon calling their home offices in California, I was told that because they are independently managed, there is nothing they could do. So much for the security of dealing with a large nationally recognizable corporation.

I am now the proud owner of an $800 paperweight. For your own sake, steer clear of these people.
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This report was posted on Ripoff Report on 12/10/2001 12:00 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Senior Account Exective

AUTHOR: Michael - ()

I am not sure what this person is talking about buying a computer from: New Horizons Computer Learning Centers?? We provide computer training.
Not one of our locations sells Computers? We sell computer training? Henc New Horizons Computer LEARNING Center?

New Horizons Prouds itself on working with B2B in helping them keep up with the changes in software and technology.

If this person bought a computer from the Same New Horizons Computer Learning Center, from a computer training school, then he must have bought a used computer they were getting rid of?
or on the side? so he got what he paid for.
He was up set with the $800 computer, but no compliants about the $10,000 worth of training? which is what New Horizons Does!
Michael Shandrew
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