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Report: #1087547

Complaint Review: NEW STAR ACTIVEWEAR in SYLMAR CA - Sylmar California

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  • Reported By: Sheila — Sylmar California
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  • NEW STAR ACTIVEWEAR in SYLMAR CA 12933 Foothill Blvd Sylmar, California USA

NEW STAR ACTIVEWEAR in SYLMAR CA Sold me polo shirts that were labeled PRESHRUNK - yet they shrunk after the dryer - refeused to exchange Sylmar California

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 I purchased 7 Polo shirts for my daughter for the school year.  My daughter had washed them and I went to hang them up to avoid any shrinking, however the tag on the shirts all stated PRESHRUNK. 

So I put them in the dryer and when my daughter went to put one on the next day - it had shrunk at least 2-3 inches in the length.  Upon going back to the store to ask for an exchange (cause they never give refunds) I was told that they would not exchange them because they had already been washed. 

If the product says it is PRESHRUNK - then it should not shrink and there is no way to know it if is going to shrink unless you wash it.

Once they have your money they don't care about the customer or the qulaity of the products they sell.

This report was posted on Ripoff Report on 09/26/2013 11:45 AM and is a permanent record located here: https://www.ripoffreport.com/reports/new-star-activewear-in-sylmar-ca/sylmar-california-91342/new-star-activewear-in-sylmar-ca-sold-me-polo-shirts-that-were-labeled-preshrunk-yet-th-1087547. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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