• Report: #1090063
Complaint Review:

New Star Communications International, Inc

  • Submitted: Mon, October 07, 2013
  • Updated: Fri, March 14, 2014

  • Reported By: Jean — Lockhart Texas
New Star Communications International, Inc
597 S. Pleasant Grove Blvd. Pleasant Grove, Utah USA

New Star Communications International, Inc Contract fraud Orem Utah

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 I signed a contract with New Star Communications, a Direct TV authorized retailer, sales rep, Tanner Sears, for a Direct TV system. The contract was for 2 years and included HBO,SHOWTIME,CINEMAX free for 90 days, and then my bill would increase by $2.00.  I reiterated this to the sales rep a number of times and he assured me I would only receive a $2.00 raise.  My 20 yr old son was there to verify this. 

Well, I received my bill and I was charged $47.  I called New Star and left a message-no return call. I called the sales rep twice-no return call. I called DTV and was on the phone for 1 1/2 hours and spoke with 4 reps. Basically I was told, too bad-so sad, they could not honor what I was promised.  I then told them they were in breach of contract, and they could remove the system.  I also told them that my landlord did not agree to have the system on the roof any longer, and wanted me to have it taken down as soon as I could.  Again, they told me they could not help me. They insisted that I will be charged a cancellation fee and it could not be waived. 

This is beyond belief, they lied, they breached a contract, and they want me to pay for the lies their authorized dealer told me,

This report was posted on Ripoff Report on 10/07/2013 10:12 AM and is a permanent record located here: http://www.ripoffreport.com/reports/new-star-communications-international-inc/pleasant-grove-utah-84062/new-star-communications-international-inc-contract-fraud-orem-utah-1090063. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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