Complaint Review: NewEgg - Internet
- NewEgg Internet USA
- Phone:
- Web: kb.newegg.com
- Category: Audio & Electronics Shops
NewEgg NewEgg.... worst on-line vendor imagineable Internet
*UPDATE Employee: Please contact us.
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I ordered some merchandise from NewEgg in late August of this year. NewEgg was quick to withdraw payment from my bank account and issue a "USPS tracking number".
Several weeks went by and I never received my product. Upon entering NewEgg's "tracking number", it was revealed to be a non-existant number. NewEgg took my money and never shipped the product. It took several calls into NewEgg to get a live body on the phone who would not hang up immediately upon finding out I was not calling to place an order, but rather to research an existing un-filled order.
I have been repeatedly promised calls back and e-mails. They never happen.
At this point, NewEgg has my money and my merchandise and refuses to grant a refund or ship the product.
Stay away from this company at all costs!!!
This report was posted on Ripoff Report on 10/27/2014 02:02 PM and is a permanent record located here: https://www.ripoffreport.com/reports/newegg/internet/newegg-newegg-worst-on-line-vendor-imagineable-internet-1185237. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Please contact us.
AUTHOR: Newegg_Support - ()
SUBMITTED: Monday, November 03, 2014
Hi Tom,
We're terribly sorry to hear that your order was never shipped. We want to look into this for you, would you mind sending your order details to us at wecare@newegg.com and please reference this review? Thank you and we look forward to resolve this for you.
Newegg Service
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