Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1185237

Complaint Review: NewEgg - Internet

  • Submitted:
  • Updated:
  • Reported By: Tom — Byron Center Michigan
  • Author Not Confirmed What's this?
  • Why?
  • NewEgg Internet USA

NewEgg NewEgg.... worst on-line vendor imagineable Internet

*UPDATE Employee: Please contact us.

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I ordered some merchandise from NewEgg in late August of this year. NewEgg was quick to withdraw payment from my bank account and issue a "USPS tracking number".

Several weeks went by and I never received my product. Upon entering NewEgg's "tracking number", it was revealed to be a non-existant number. NewEgg took my money and never shipped the product. It took several calls into NewEgg to get a live body on the phone who would not hang up immediately upon finding out I was not calling to place an order, but rather to research an existing un-filled order.

I have been repeatedly promised calls back and e-mails. They never happen.

At this point, NewEgg has my money and my merchandise and refuses to grant a refund or ship the product.

 

Stay away from this company at all costs!!!

This report was posted on Ripoff Report on 10/27/2014 02:02 PM and is a permanent record located here: https://www.ripoffreport.com/reports/newegg/internet/newegg-newegg-worst-on-line-vendor-imagineable-internet-1185237. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Please contact us.

AUTHOR: Newegg_Support - ()

POSTED: Monday, November 03, 2014

Hi Tom,

We're terribly sorry to hear that your order was never shipped. We want to look into this for you, would you mind sending your order details to us at wecare@newegg.com and please reference this review? Thank you and we look forward to resolve this for you.

Newegg Service

 

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now