Complaint Review: Newegg
Newegg newegg.com False Advertising/Bait & Switch, Internet
*UPDATE Employee: Please Contact Us
They said they had listed the price incorrectly. Instead of honoring their listed/advertised price, they canceled my order. They sent me a link to re-order. That link took me to a slightly different product at a much increased price. That's clear false advertising, and classic "bait and switch" tactics.
I tried contacting their customer service. They were unhelpful and dismissive of my concerns. The best they did was offer me a $25 discount (which is far less than the difference between the advertised price I agreed upon and the new price). Further, there was no coupon/promo code, nor other redemption details, for the supposed discount.
The link they gave me with the "discount" offer sent me to a page with the normal "new" price, with no discount and no information to apply said discount. I can only assume this discount is further lies on behalf of newegg trying to sucker me into spending more money.
This report was posted on Ripoff Report on 04/17/2013 10:23 AM and is a permanent record located here: http://www.ripoffreport.com/reports/newegg/internet/newegg-neweggcom-false-advertisingbait-switch-internet-1043950. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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