Report: #590149

Complaint Review: Newport Vintage Books

  • Submitted: Tue, April 06, 2010
  • Updated: Tue, April 20, 2010
  • Reported By: Dan — Arroyo Grande California United States of America
  • Newport Vintage Books

    United States of America

Newport Vintage Books This is a fradulent company that strings you along with lies. The website looks believable, his promises are not. Internet

*Author of original report: Believe It or Not, there is Justice!

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I began my unfortunate experience with Newport Vintage Books when I searched the Web for a business that reproduces facsimile dust jackets. Specifically, I was searching for The Hardy Boys, The Tower Treasure #1 DJ from 1927.

I was taken to a professional looking website that had not only the item I was seeking, but also many more dust jacket facsimile offerings from The Hardy Boys as well as dozens of more children book titles of which some I knew, many I didn't.

My e-mails, all of which I have saved, began on September 23, 2009 with my explanation of my want and Frank, the respondent, assured me he had what I wanted giving me a lengthy explanation about being backlogged, some customers are willing to wait, and his final sentence - "If you have any concerns about the turnaround time, we can refund your payment."

I had no concerns as I have ordered backlogged or 'out of stock' merchandise from many companies on the Internet and never was disappointed with the end result - I received my item(s) within 21 days. [As time would tell, that did not happen with Newport Vintage Books.] I pain in full with a credit card.

My next contact with Frank was in my e-mail dated December 08, 2009. Yes, two months went by before this contact because it was becoming a busy holiday season for me, starting with October 31, and I was giving the benefit of my doubt to Newport Vintage Books that they, too, were busy for the holidays. Of course, he never e-mailed me with an update or any other subject matter.

I inquired how he was and where I stood in his queue. He offered an explanation that he split the project into four parts..."It shouldn't be too much longer."

My third e-mail to him was 2/15/2010. By this time, I figured I was stupid for not e-mailing more often or sending a report to the BBB, CPS, and even the State Attorney General office. Never-the-less, I informed Frank I was no more waiting, either send the item or refund my money.

Frank replied on March 04, 20010 "Hello Dan, Please email me your mailing address so I can send it along. Regards, Frank."

As of today, April, 06 2010,  I never received anything in the mail and have not heard from Frank. And the reason I am writing this report this same day is that when I e-mailed Newport Vintage Books this same day, I received an automatic reply from the System Administrator of my e-mail provider stating my message was undeliverable.

These are the true facts as they occurred. At this time I don't know if I am ethically or legally partly to blame as a paid customer to this business. However, I am quite sure Newport Vintage Books is absolutely ethically and legally bound to produce my merchandise (as described by Frank) or offer me a refund.

I hope all who may read this report will immediately end their business with Newport Vintage Books and file similar reports if they, too, have experienced his "Ripoff."

I am ready and able to speak to one and all: a lawyer, a consumer advocate, a newspaper reporter, a law-enforcement agency, a politician, etc. I am now more likely to contact them, so hopefully, our paths will cross and justice be done. I would like to see this business "put out of business" for non-compliance, malfeasance, on-line theft to name but a few violations.

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This report was posted on Ripoff Report on 04/06/2010 01:36 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

Believe It or Not, there is Justice!

AUTHOR: Dan - (United States of America)

My name is Dan and I am the author / complaint writer of the Original Report dated April 04, 2010.

I want it known I have received my merchandise (facsimile dust jacket) from Newport Vintage Books. The package arrived yesterday, Monday, April 19, 2010.

I was not contacted about the shipment via the US Post Office. It was protected safely and the contents undamaged. The quality of the dust jacket is excellent - what I expected all along.

What a shame it took my complaint, filed on Ripoff Report, in addition to, perhaps, the legal service in Arizona (if I remember correctly) from the link provided, to resolve my issue.

Thank You for everyone involved.

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