• Report: #830121
Complaint Review:

Newsmax Media Franklin Prosperity Report

  • Submitted: Sat, January 28, 2012
  • Updated: Mon, February 06, 2012

  • Reported By: Janet Brown — Wingate North Carolina United States of America
Newsmax Media Franklin Prosperity Report
560 Village Blvd, Suite 120 West Palm Beach, Florida United States of America

Newsmax Media Franklin Prosperity Report Lied West Palm Beach, Florida

*UPDATE Employee: Newsmax Rebuttal

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

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According to the terms, my subscription was canceled after writing cancel after the trial period. I did this and still was billed! No return phone call after I left message with the company. Stop this!!!

This report was posted on Ripoff Report on 01/28/2012 06:15 AM and is a permanent record located here: http://www.ripoffreport.com/reports/newsmax-media-franklin-prosperity-report/west-palm-beach-florida-33409/newsmax-media-franklin-prosperity-report-lied-west-palm-beach-florida-830121. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Newsmax Rebuttal

AUTHOR: CS1422 - (USA)

As part of the Newsmax customer service team, I am sorry to hear that you
are having this issue. We take these types of situations seriously. Most likely
you received an offer from us to get the book Aftershock by just paying
shipping and handling of $4.95.

The offer stated that you would receive a four month
subscription to Financial Intelligence Report, a three month subscription to
Gold Stock Advisor and a two month subscription to Franklin Prosperity
Report.  The offer stated that all three came with automatic renewal and
if you wanted to cancel, we would give a full refund.


In addition to the disclosures made at the time of the
offer, Newsmax Media makes additional disclosures:


1.         With the delivery of the discounted product, we send a large written notice reminding
purchasers they accepted the premium product with their agreement to allow for
automatic check or credit deduction at the end of the subscription term if they
did not cancel.


2.         45 days prior to the automatic deduction, Newsmax Medias subscription Fulfillment
Company, a nationally recognized firm, sends a notice by mail to all
subscribers, reminding them their subscription is up for renewal. The customer
has the option to cancel.


3.         On the credit card statement used for the automatic deduction, the company includes an
800 number for consumers to call if they wish to dispute the deduction. The
company policy is to give a full and prompt refund to customers who dispute the


In all cases, the company policy is that the customer can
cancel at any time for a full refund.  If you would, please call (800)
485-4350 [Monday through Friday 9 am to 10 pm ET]. We would greatly appreciate
the opportunity to resolve this issue to your satisfaction, and strongly
encourage you to contact us at your earliest convenience so we may do so.

Additionally, the company conforms to all Federal Trade Commission rules,
and does not disclose the financial data of its customers to any third party.
We make it a priority to treat all customers fairly and in a timely manner.
Thank You
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