Complaint Review: NewspaperArchive.com - Cedar Rapids Iowa
- NewspaperArchive.com 4069 21st Avenue SW Cedar Rapids, Iowa U.S.A.
- Phone: 888-845-2887
- Web:
- Category: Newspapers – Magazines
NewspaperArchive.com Take the money and run Cedar Rapids Iowa
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This company took my money for a trial 1 month membership, let me log on once, then 4 days later when I tried to log in again they told me they didn't recognize my username and password. The "e-mail me my username and password" function on their site was non-responsive. They have no voice customer service (that should have been my first clue), only fax, e-mail (which they do not answer, after repeated attempts) and snail mail. I've now paid for a service I can't access and customer service I can't reach. I've filed a report with the Iowa BBB, hoping that results in something. I now stand wondering whether or not that trial membership I can't exercise or cancel is going to go permanent and I'm going to see 10 bucks a month disappear from my bank account.
Don't do business with these guys. They are amateurs. Stick with the big geneoalogy pros on the web. They are professional and are responsive and committed to customer service.
Joseph
Tucson, Arizona
U.S.A.
This report was posted on Ripoff Report on 11/14/2008 11:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/newspaperarchivecom/cedar-rapids-iowa-52404/newspaperarchivecom-take-the-money-and-run-cedar-rapids-iowa-1034475. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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