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Report: #1375729

Complaint Review: Nexis card - New Hyde park New York

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  • Reported By: Eleanor — East Stroudsburg Pennsylvania USA
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  • Nexis card Po box 307 New Hyde park, New York USA

Nexis card Theifs completely obnoxious customer service New Hyde park New York

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 This company is disgusting and so are the people that work for them. I deposited money on my card and they took all of it saying it was for declined purchases. I asked to speak to a supervisor. She gets on the phone and was completely obnoxious. I then asked to speak to someone above her and I get the so called "floor manager" . I explained that when I went to deposit money my acct was still showing a positive so I was not aware that I owed anything. He tells me that u will never see it on the acct but they will withdraw any fees you owe once there's money. Had I known I owed fees I wouldn't have deposited money. Then I asked to speak with the corporate office or at least get a phone number to them and he tells me they don't have a corporate office he is the highest person there is then I asked for an address and he tells me he won't give it to me. Needless to say they took my money left me stranded and refused to give it back saying that they can't give money back once it's taken. These people are disgusting rude unprofessional and thieves. Their customer service is terrible they would rather make money off of the fees they charge then keep a customer who deposits a very decent pension check and uses their card for everyday things especially since they charge 1.50 Everytime you use the card and more for withdrawing money!

This report was posted on Ripoff Report on 05/27/2017 03:11 PM and is a permanent record located here: https://www.ripoffreport.com/reports/nexis-card/new-hyde-park-new-york-11040/nexis-card-theifs-completely-obnoxious-customer-service-new-hyde-park-new-york-1375729. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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