Complaint Review: Next Card - Phoenix Arizona
- Next Card P.O. Box 60610 Phoenix, Arizona U.S.A.
- Phone: 888-974-2265
- Web:
- Category: Credit & Debt Services
Next Card ripoff *UPDATE -Thanks a lot for helping
*0: Next Card Answer
*0: ripoff did help me on this. So, Thanks a lot for helping
I have had nothing but trouble with this card from first billing.
I used this card for one thing and one thing only.
Fraud charges were filed 3 times and they still adding one of them every month.
I paid on line to keep from being late and they charge me for being late because I entered the check number. $35.00. First time paid on line.
Mary
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This report was posted on Ripoff Report on 11/05/2001 12:00 AM and is a permanent record located here: https://www.ripoffreport.com/reports/next-card/phoenix-arizona-85082-0610/next-card-ripoff-update-thanks-a-lot-for-helping-7520. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 0
ripoff did help me on this. So, Thanks a lot for helping
AUTHOR: - ()
SUBMITTED: Wednesday, November 21, 2001
Dear Ms. Haynes,
I am in receipt of your email requesting credit of late fees and failure to prevent fraud on your account. In response to the late fees, as a courtesy, NextCard has credited your account for 2 late fees in the total of $70.
These will credit within the next two business days but may take up to 2 billing cycles to reflect on your statement.
While having an unauthorized charge on your account may seem like a failure on NextCards behalf to prevent fraud, in this case, the dollar amounts, merchant type and other aspects did not raise initial concern with NextCard.
Our records indicate that the charges have been submitted back to the merchant and credited to your account.
If we can be of any further assistance, please contact us directly.
Sincerely,
Cathy Hudson
Executive Office Supervisor
Hello,
I forgot to added that ripoff did help me on this.
So, Thanks a lot for helping
Mary Haynes
#1 0
Next Card Answer
AUTHOR: - ()
SUBMITTED: Tuesday, November 20, 2001
Dear Ms. Haynes,
I am in receipt of your email requesting credit of late fees and failure to
prevent fraud on your account. In response to the late fees, as a courtesy,
NextCard has credited your account for 2 late fees in the total of $70.
These will credit within the next two business days but may take up to 2
billing cycles to reflect on your statement.
While having an unauthorized charge on your account may seem like a failure
on NextCards behalf to prevent fraud, in this case, the dollar amounts,
merchant type and other aspects did not raise initial concern with NextCard.
Our records indicate that the charges have been submitted back to the
merchant and credited to your account.
If we can be of any further assistance, please contact us directly.
Sincerely,
Cathy Hudson
Executive Office Supervisor
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