Report: #430541

Complaint Review: Nextday Watches

  • Submitted: Tue, March 03, 2009
  • Updated: Mon, August 02, 2010
  • Reported By: Chandler Arizona
  • Nextday Watches
    140-D Commerce Way
    Totowa, New Jersey
    U.S.A. Nextday Watches Bait and Switch Totowa New Jersey

*Consumer Comment: Nextday has excellent service

Show customers why they should trust your business over your competitors...

I ordered a Citizen Sailhawk watch from They responded the next day with an email saying the watch was no longer in stock and that they would have to order it. They sent out a second email a little over an hour later saying the watch was discontinued by Citizen watches. The Sailhawk watch still appears on both the NextdayWatches web site AND the official web site so someone is clearly lying. Care to guess who? This may be a simple case of being out of stock but then why would they say it is no longer available from Citizen watches?
VISA will not let me block individual transactions so I have to wait to see if nextdaywatches really does not debit my Visa card. The only other recourse I have is to cancel my card.

Chandler, Arizona
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 03/03/2009 09:16 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!

Updates & Rebuttals


#1 Consumer Comment

Nextday has excellent service

AUTHOR: G David Brown - (United States of America)

My name is G Brown Sr and Im writing this email to inform you of the excellent and efficient service I received from Nextday Previously I had ordered an Invicta Venom Reserve from ShopNBC and the service was absolutely horrible. When I received the watch the packaging was damaged on the inside, the polyurethane band had a flaw and all the paperwork was not included. I tried to call customer service but was left on hold for more than 10 minutes before finally speaking to someone. However, instead of the representative being concerned about my complaint they appeared more concerned with receiving payment, so you can imagine my concern and reluctance about ordering another watch from a company of which I had no knowledge or experience with yet again.  I eventually placed an order for an Invicta Rose Gold and Black Venom watch with your company, but prior to doing so I made sure to do some background research by visiting several sites that provide reviews on customer service performance. During my research I encountered a site called which contained a review from a customer complaining about the bad service theyd received upon ordering a watch from your company. Had I only considered what was on this particular website, I dont think I would have ordered anything from, however, being the person that I am I felt the need to get more than one persons opinion. I also visited the Better Business Bureau web page and armored with their review of your company I made my decision to place my order. I received my watch promptly and in an immaculate, pristine condition with all the paper work included. For the record I received a much better service from your company than I ever received from ShopNBC. Thank you for your professionalism and excellent customer service. I will continue to order my future watches from your website in the future and without a doubt will recommend your site to all the watch lovers that I know. Once again thank you for your professionalism and excellent customer service!                                                                                                                                 


                                                                                                            Satisfied Customer  

                                                                                                               G Brown Sr

Respond to this report!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.