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Report: #1340440

Complaint Review: Nextiva - Scottsdale Arizona

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  • Reported By: myworkemale1 — Las Vegas Nevada USA
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  • Nextiva 8800 E Chaparrel Road Scottsdale, Arizona USA

Nextiva nextiva.com Fraudulent practices, poor quality service, product does not work Scottsdale Arizona

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A huge nightmare from start to finish.   Started using the service about three months ago.  As of today, it is still not working properly and we are having problems cancelling.   I am not going to write everything that has happened because it would take way to long.  

We have a few different business phone lines.  As of today, they are all going to one number instead of the designated business.    No solution has worked yet and we have lost business due to the phone situation.   This does not even calculate the man hours that have been involved trying to get it working properly. 

This company has blamed everyone except themselves.   I cannot express how difficult and disappointing this situation has become.    Lost revenue, many lost hours on the speaker phone either on hold or trying to get someone to fix it. 

Please get everything in writing before commiting to them and beware that if you rely on phones for your business, this company will not fix it if it is broken.....

 

This report was posted on Ripoff Report on 11/29/2016 12:36 PM and is a permanent record located here: https://www.ripoffreport.com/reports/nextiva/scottsdale-arizona-85250/nextiva-nextivacom-fraudulent-practices-poor-quality-service-product-does-not-work-sco-1340440. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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