Complaint Review: NFCU Navy Federal Credit Union - Merrifield Virginia
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- Author Confirmed
- NFCU Navy Federal Credit Union P.O. Box 3000 Merrifield, Virginia U.S.A.
- Phone: 703-255-8837
- Web:
- Category: Banks
NFCU Navy Federal Credit Union Gave away personal information to a stranger and filled my answering machine Merrifield Virginia
*Consumer Suggestion: Huh?
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I need some help fighting this.
One of the NFCU collectors gave away my personal information to a perfect stranger. I have his name and a statement from "the stranger"
I received this call (from the stranger) stating that such-and such from NFCU
told him, my name, social security number and address
The second issue is NFCU called my house 18 times in one day and completely filled my home answering machine.
since the machine was full, I was unable to process a generator sale. the buy of the generator went else ware, but did sign a documet that states I would of got the sale, if he would of been aboe to leave me a message
I lost a sale because of this (1200.00 in profit would of been made)
Mark
Hudson, Ohio
U.S.A.
This report was posted on Ripoff Report on 08/12/2008 09:02 AM and is a permanent record located here: https://www.ripoffreport.com/reports/nfcu-navy-federal-credit-union/merrifield-virginia-22119-3000/nfcu-navy-federal-credit-union-gave-away-personal-information-to-a-stranger-and-filled-my-361984. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Suggestion
Huh?
AUTHOR: Been There Done That - (U.S.A.)
SUBMITTED: Friday, August 22, 2008
This sounds like an incomplete story. I am not doubting the validity of your claim but its sounds a bit of a reach. First, did you call NFCU back? If they "called 18 times" maybe it was important. When you called did you ask for a supervisor, as this behavior would be intolerable and of course illegal to pass on information and I would have expressed that to them. I assume you retained these "letters" that you have from the "stranger" and potential sale. If so, find out who the supervisor is there and fax those. Thats how I would address this situation.
Also you said a "stranger" received your information. How? Did they call in and receive the data? Did they represent you and were provided the info? I find it hard to believe that ANY employee of ANY company would randomly provide personal information to a random person person calling in or vice versa without proper confirmation of identity.
Do fill in the blanks on this one I am intrigued.
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