NGOA Flashlights & chargers ordered never received. No reply to inquiries. St. Charles Missouri

I ordered on line a Mini-light- flashlight Kit from NGOA. I did not receive no tracking number or get anyone to answer the phone number ***-***-****. I have not heard anything from them and did not know they were more of a scam until i read their reviews.

The day I called my credit card company I go to my mailbox and low and behold my order in full was there. Nice carrying case and he even included the free keychain lite he said he would include for free.  so I will recall my credit card company and stop the investigation. 

Not to say they are in the right by any means, The product looks okay at first site but I would never ever order from them again. Worst customer service ever.  To not answer 4-5 emails over a weeks time is uncalled for.  It took exactly 1 month to get the order when they said 10-14 days and no notification to advise of delay. 

As of 1/17/16 I received another email from "Victoria" of NGOA stating they had "found" boxes of Everstrykes that previously had been said were none available. Her boss was giving her permission to "give them away" and I just had to reply to email.  The only email I sent was one stating for her to check on my previous order about the flashlights & batteries.   As of 1/18/16 11:30am cst of course  no reply. 

I also sent another email to original email address of NGOC ? about when my order would be shipped.  Of course, no reply.  That makes 3 unanswered requests. 

I checked on my CC bill and it shows an address of Stripe, Inc. 3180 18th St. #100, San Francisco, CA  94110 314 669 1685 associated with the charges. I will be contacting them and my CC company.