• Report: #353649
Complaint Review:

Nicole Whitney, LoveBeyondBelief.com, Brad Yates, Newsforthe Soul.com

  • Submitted: Mon, July 21, 2008
  • Updated: Thu, January 22, 2009

  • Reported By:New Bedford Massachusetts
Nicole Whitney, LoveBeyondBelief.com, Brad Yates, Newsforthe Soul.com
LoveBeyondBelief.com, Newsforthe soul.com Internet U.S.A.

Nicole Whitney, LoveBeyondBelief.com, Brad Yates, Newsforthe Soul.com Product does not work as advertised and they refuse to honor their 100% satisfaction guarantee! Internet

*Consumer Comment: Total Scam

*REBUTTAL Owner of company: Misunderstanding

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I ordered a program called Love Beyond Belief from Nicole Whitney and Brad Yates. This was a download and included with the product description was the following :

100% satisfaction guaranteed.
We feel so confident about the value of the Love Beyond Belief Program that we guantee your satisfaction 100%.

I wrote to Nicole four times telling her that I was not happy with the program and would like a refund because after using the program a number of times there was no change.

This is her response:

Hello & apologies for the delay in our response - I'm still catching up on 1000s and 1000s and 1000s of emails after being away sick for a month ....

Regarding refunds there aren't any per se on any instant digital download products simply because they are impossible to 'return' - once you have them you have them :) And the description on the love beyond belief webpage is extremely clear about what the product is.

Having said that we want everyone to be 100 % happy, though. So what I'd like to offer you is a 50- credit good for anything at any of my own websites.

Nicole Whitney

I feel it is only fair to warn people that Nicole states: 100% satisfaction guaranteed, but does not believe in truth in advertising. It really is too bad that people are allowed to say anything they want in their advertisement and not honor their guarantee. Be warned! Whatever you buy from them you will be stuck with! Their guarantee is worthless!

New Bedford, Massachusetts

This report was posted on Ripoff Report on 07/21/2008 10:16 AM and is a permanent record located here: http://www.ripoffreport.com/reports/nicole-whitney-lovebeyondbeliefcom-brad-yates-newsforthe-soulcom/internet/nicole-whitney-lovebeyondbeliefcom-brad-yates-newsforthe-soulcom-product-does-not-wor-353649. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Consumer Comment

Total Scam

AUTHOR: Christiana - (U.S.A.)

Dude, this is a total scam. The website SCREAMS scam. You've been had. The only person who can improve your life is you. I just hate seeing people being taken by places like this. So called psychic readers and the like are nothing but people taking advantage of others when they feel down and out. Plain and simple. And it looks like this place is along those lines. As far as getting your money back, dream on. It was in download form. They are smarter than you, and its time for you to move on. Forget that site, forget your money, and live your life. No one else can do it for you. God Bless.
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#2 REBUTTAL Owner of company


AUTHOR: Brad - (U.S.A.)

This unfortunate situation resulted from a misunderstanding between Nicole Whitney and myself on how to process refunds. I have always honored guarantees. Ms. Whitney handles the admin on this product, and did not have my experience with such issues, and I had failed to cover this issue. It is a one-time occurrance, as there have been no other refund requests on this product. It should not be taken as a statement of how we do business. I was not aware of how it was resolved, and am looking into the matter.
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