Report: #1291568

Complaint Review: Night Owl SP - Nationwide

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Ripoff Report is Xcentric Ventures

Submitted: Fri, March 04, 2016
Updated: Fri, July 22, 2016
Reported By: Greg — Pompano Florida USA

Author Not Confirmed

Why?

Night Owl SP Nationwide USA

Phone: 8663901303
Web: www.nightowlsp.com
Category: Cameras & Video

Night Owl SP 24/7 customer service is unatainable Walpole,Massachusetts Nationwide

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This company has an affordable Camera and DVR Security system. However to access it online you must go thru there server which frequently breaks. You have to go thru them to reset but the 24/7 service the guarantee does not exist. As a result the camera and security system has no remote access which is worthless to me.

We have sent emails left phone message and they don't respond. We purchase a new sytem thru ADT, which is more money, but it has the customer service you would need to keep the remote access going

We tried to sue Night Owl in small claims court but they are not registered in the State of Florida to do business.

We reported this company to the Florida Attorney Generals office.

This report was posted on Ripoff Report on 03/04/2016 05:28 AM and is a permanent record located here: https://www.ripoffreport.com/reports/night-owl-sp/nationwide/night-owl-sp-247-customer-service-is-unatainable-walpolemassachusetts-nationwide-1291568. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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