Complaint Review: Ning.com - Nationwide
- Ning.com Nationwide USA
- Phone: (702) 430-4607
- Web: www.ning.com
- Category: Internet Services
Ning.com Ning terrible support and run-around - noone in office in USA and India support is horrible Nationwide
*UPDATE Employee ..inside information: Aagents.com Issue Solved
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
This company disconnected our company site that supports over 100 of our agents, including blogs, photos, resource links etc. And no one is taking reponsibility, with support not responding and company apparently has no full time employees, just a US Nevada shell. As a result we are experienceing damage to our reputation and loss of members and business.
(1)I sold my company.
(2) The new owners tried to pay for the Ning website (aagents.com) that had all our member support news and blogs and pictures. Ning would not accept the payment when we called accounting in INDIA.
(3) So I again tried paying on-line but again the password did not work. I clicked button on line for new password. Never came. Tried twice
(4) Received notice of past due from Ning. Again called their accounting and tried to pay. They would not accept it. Was told to email support for anew password
(5) I wrote 5 emails to support. Receive stock responses and one response that they are having trouble internally with passwords.
(6) I again called accounting since that tis the only support number. Accounting blamed me for forgetting the password (set up 6 years ago) and told me again to write to support. I did again.
(7) Nothing was ever solved by ning but they DISCONNECTED the site, causing great harm
(8) I again called accounting on 11/29/16 and tried to pay. They cannot accept any payments. I asked for corporate office phone. They said it is a secret. They told me to go to website and pay. I again explained that I need a password and no one has responded so I cannot pay and they will not take the money. I was told that they have no record of me ever writing support. (funny, I have 2 stock responses and one response that they are having problems with passwords)
(9) Located and called the corporate office in Nevada. Was told by a receptionist that this is a shared office space, she does not work for the company, and they come in occassionally so there is no one person that she knows of to talk to. I left two messages so far.
This company does not care about its customer, appears to be a shell company with no full time employees. They disconnected our lifeline to our 100+ agents leaving us high and dry. Appears only option left is a lawsuit.
This report was posted on Ripoff Report on 11/29/2016 11:49 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ningcom/nationwide/ningcom-ning-terrible-support-and-run-around-noone-in-office-in-usa-and-india-support-1340430. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 UPDATE Employee ..inside information
Aagents.com Issue Solved
AUTHOR: Ning.com - (USA)
SUBMITTED: Monday, December 05, 2016
Hi!
The issue with your network, Aagents.com, has already been solved and you have recieved an e-mail about that on November, 30.
Your network is fully accessible and your account is in a good standing now.
If you have any other queries don't hestitate to contact us.
Best Regards,
Ning rep.
Anna
Advertisers above have met our
strict standards for business conduct.