Nipsco/ NiSource/ Nipsco home solutions PASSING THE BUCK RIP OFF! Merriville Nationwide

We use Nipsco for gas and electricity.  We started service with Nipsco Home Solutions to insure the furnace and other  appliances for $78.70/month.  In November, 2016 we were double-billed for $157.40, inexplicably.  Every NIPSCO rep agrees with us that we were double billed.  They say, also, that Home Solutions is a separate company and that they can't change the bill without being told to by Home Solutions.  Home Solutions on the other hand tells us lie after lie.  They say they bill in two month cycles which is a TOTAL lie.  We have been billed the same amount EVERY month, before and after the double-billing which stands out like black on white.  The last straw was when Home Solutions said thy would send a reason for the error.  Two months later we are still waiting.

I've written to Nipsco's Corporate office complaint site and one agent said they will now talk to Home Solutions (after I told them I would be filing a case with the FTC and contacting the regulatory commission).  My hope in writing this complaint is to find if any others have been so ripped off.  Public Utilities throw their weight around because of their power.  If anyone else feels the sme way then I say CONSUMERS UNITE!