Report: #1046089

Complaint Review: NITRO FOCUS NO3

  • Submitted: Thu, April 25, 2013
  • Updated: Sat, June 22, 2013
  • Reported By: Sean — Paxton Illinois
    807 Airport Access Road
    United States of America


*UPDATE Employee: Nitro Focus NO3 Customer Care

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This company lied to me and falsely represented themselves and their free 10 day trial. On April 17, 2013 i ordered the free trial for $4.97. On April 25th, 2013, the tenth day of my free trial at 0900 I called to cancel and they did cancel my subscription, however they refused to refund my money that they charged my account a day early. If you have 10 days to cancel, how can they charge you on the tenth day, that sounds more like a 9 day free trial. I argued with the guy and he said this pills had already been shipped and my card billed, so I could not due anything to stop it, hoever for a 35% restock fee i can send the pills back upon receipt. I wouldn't have this problem if they hadn't charged me early, and I sure wouldnt have to pay a restock fee.  On a better note my credit card company said they will dispute the charge and try to get a refund.
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This report was posted on Ripoff Report on 04/25/2013 08:18 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Nitro Focus NO3 Customer Care

AUTHOR: Customer Service - ()

Nitro Focus NO3 is dedicated to an extremely high standard of customer care and we are committed to wholly resolving any and all concerns that our customers may have about their purchase.  Our commitment to providing the highest quality service possible is reflected in the following policies:

- A 30-day money back guarantee.  If you’re not satisfied with the product for any reason at all, simply let us know and we'll issue you a full refund.  No questions asked.

- A free 10-day sample bottle.  We give our customers a generous 10-day trial period with the product so they’re able to try it before purchasing it.  Again, if for any reason at all you’re not satisfied or do not wish to purchase the product, please contact customer service and we’ll cancel your account to ensure that you’re charged nothing further.

We offer this trial period on the product so there’s no risk for our customers and they have ample opportunity to try it to see if it’s right for them.  A large majority of our customers who take advantage of this free trial go on to take Nitro Focus NO3 month after month and they do so because they experience results.  It works.

It works because it is an advanced muscle-building aid. The NITRO FOCUS NO3 supplement provides a new way to train that offers the results that bodybuilders crave. It boosts the energy and prevents fatigue while burning off fat. Yet, lean muscle mass is increased when using it during every workout.

Our corporate mailing address:

Nitro Focus NO3
807 Airport Access Road
Traverse City, MI 49686

Our website:

And lastly, please call us.  1-800-494-5551.  Our customer care department is available Monday-Friday, 9am-5pm EST, and we want to hear from you.

Thank you for your time, thank you for your interest in Nitro Focus NO3, and we look forward to helping you achieve your fitness goals.

Best Regards,

Nitro Focus NO3, Corporate

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