Report: #1042748

Complaint Review: NITRO FOCUS NO3

  • Submitted: Fri, April 12, 2013
  • Updated: Thu, April 25, 2013
  • Reported By: Jeff — CONYERS Georgia
    807 Airport Access Road
    Traverse City, Michigan
    United States of America

Show customers why they should trust your business over your competitors...

I ordered their free trial for $4.95 online at the following web address: The website is a FAKE. 

At the time I ordered the free trial, they were promoting Nitro Focus NO3 and Muscle Factor X. Ironically, if you go to that website today, they are promoting two different products with the SAME STORY!!! Initially, they send you a 30 day supply of their product, but only give you 14 days to cancel. 

I ordered the product on 4/4/13 and they claim to give you 14 days to cancel. Well, on 4/12/2013 they had already debited my account prior to the free trial period!!! To make matters worse, if you cancel they charge you a 35% restocking fee. They are a company that you TOTALLY want to stay away from. 

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This report was posted on Ripoff Report on 04/12/2013 10:34 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 General Comment

nitro money scam

AUTHOR: george - ()

Fine they have ripped some people off,for payments.But does the Stuff Work?

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#2 Consumer Comment

Ripped off

AUTHOR: rippedoff - ()

 This company has done the same thing to me. I placed my order on July 9th, received my "free trial" on the 16th of July, and on the 19th when I woke up, my account was charged $105.95. When I called them, same morning, 11 days past my order date, they were rude, would not refund my account for pills that I only got to try for 2 days before being charged. I explained to them, that is nowhere near enough time to know if this was something that was going to work for me. maybe if i actually got the full amount of time taking the pills i would have a better idea and would have kept trying it. My second son was just born on July 13th, but I still had time to check the mail everyday to see if these pills had come and they didn't til after we got home from hospital. I now have two sons under the age of 2 and they just took me for $105.95, not the kind of money i can be throwing around. Even when I told them i will just dispute this with my bank, they told me they will just show the bank the terms of agreement and it still wouldn't be refunded, that i would be charged 35% restocking fee and shipping charges which would leave me $54 dollars after everything is said and done. That is about 50% of the money they just took from me without having to give me any product. THIS IS A TOTAL RIP OFF. DO NOT BUY INTO THIS COMPANY.  If anyone finds a way to get all of their money back, please let me know, i could use this money back, especially since I didn't receive any product but paid for it.

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#3 General Comment

BS Product

AUTHOR: Dski - ()

The product is scam, they robbed me for $100 and said its states when you order they will automatically deducted from your account right on the 10th day of the trial period @ 12:00 am. Don't f*k with it unless you really believe in the product and want to pay $100 a month for it

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#4 Consumer Comment


AUTHOR: Jersey - ()

I agree with the previous complaint. I signed up for a 14 day free trial on 4/15/13 and recieved it on 4/20/13. They confirmed an additional order for $103 without my notification or consent within the window period of 14 days (on 4/25/13). I've tried the product for 5 days total since recieving it and called to cancel my order and was told they would charge a 35% re-stocking fee. Its convenient how the terms and conditions agreement were NOT emailed to the buyer. I would strongly recommend AGAINST this product. They are out to get your money and do not care in the manor they get it. I GOT RIPPED OFF!!!!
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#5 UPDATE Employee

Nitro Focus NO3 Customer Care

AUTHOR: Customer Service - ()

Nitro Focus NO3 is dedicated to an extremely high standard of customer care and we are committed to wholly resolving any and all concerns that our customers may have about their purchase.  Our commitment to providing the highest quality service possible is reflected in the following policies:

First, we have a 30-day money back guarantee for all purchases.  If youre not satisfied with the product for any reason at all, simply let us know and well issue you a full refund.  No questions asked.

In addition, we offer a free 10-day trial.  We give our customers a generous trial period with the product so theyre able to try it before purchasing it.  Again, if for any reason at all youre not satisfied, please contact customer service and well cancel your account to ensure that youre charged nothing further.

We offer this trial period so theres no risk for our customers and they have ample opportunity to try it to see if its right for them.  A large majority of our customers who take advantage of this free trial go on to take Nitro Focus month after month and they do so because they experience results.  It works.

The reason why it works:  because our product utilizes just the right combination of proteins required to sculpt and shape muscles.  Nitro Focus works to improve blood circulation, too, and this is part of what helps persons using it endure for a longer period of time.  As a result, the anaerobic effect needed to tone the body happens much more efficiently.

We invite you to try our product and we welcome you to contact us any time with any questions or concerns you might have.

Our corporate mailing address:

Nitro Focus NO3
807 Airport Access Road
Traverse City, MI 49686

Our website:

And lastly, please call us.  1-800-494-5551.  Our customer care department is available 24 hours a day, 7 days a week, and we want to hear from you.

Thank you for your time, thank you for your interest in Nitro Focus NO3, and we look forward to helping you achieve your fitness goals.

Best Regards,

Nitro Focus NO3, Corporate

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