Complaint Review: nomorerack - Internet
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- Author Not Confirmed
- nomorerack Internet USA
- Phone: 8005389798
- Web: www.nomorerack.com
- Category: BBB Better Business Bureau
nomorerack aka hustle man co. Internet
*UPDATE Employee: NoMoreRack.com - Customer Care
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On January 25 2014, I made a purchase of a pair of shoes well unfortunately the shoes were ordered in the wrong size, do I called customer care to see if I can return the shoe and order the correct size I was told it is a final sale with no refund, so I asked if I could return the shoe first then upon receiving the shoe they could in turn send out the correct size that I need. I was then told by a supervisor named JB that I have to keep the size that I have and if I want another size to just go back online and purchase the size that I need. What sense does that make that I keep a shoe that I can not do anything with but then turn around and buy the same shoe in another size. I will never buy anything else from them.
This report was posted on Ripoff Report on 02/12/2014 05:32 AM and is a permanent record located here: https://www.ripoffreport.com/reports/nomorerack/internet/nomorerack-aka-hustle-man-co-internet-1122991. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
NoMoreRack.com - Customer Care
AUTHOR: Nomorerack.com Customer Care - ()
SUBMITTED: Tuesday, July 15, 2014
Hi,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com ? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
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