Nomorerack Did not delivery product Internet

Thank you for the response but I have emailed 3 times and also spoke to a live person on the customer service side. I was told on Friday that my issue was being escalated because neither the post office nor nomorerack.com knew were the package was and that the Manager would get beck to me by the end of the day on Friday after he investigated further with the post office. It is now Sunday and I have not recieved any answers from my escalated problem, not even a coutesy call letting me know they are working on the issue.
This is my first experience with this company and most likely my last as I can not get any information on my order.  I am out $149 dollars and I am extremely displeased. Funny thing is in all emails I have received it says if I dont recieve my product within 21 days I will get a refund and a credit on my account. Like I would ever use that!!!

Hi,

We sincerely apologize for the inconvenience we may have caused you.

Delivery times vary for each item. As stated on the FAQs link of our website, it normally takes 2-4 weeks for an order to be delivered. We are sorry to hear that you still have not received your order. Rest assured that we are more than willing to have this matter immediately resolved for you. We kindly ask you to please email the details of your account to experience@nomorerack.com, we would be more than happy to check the status of your order and help resolve this to the best of our abilities.