Complaint Review: NoMoreRack - Internet
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- Author Not Confirmed
- NoMoreRack Internet United States of America
- Phone:
- Web: nomorerack.com
- Category: Clothing Stores
NoMoreRack My credit card was charged in Nov 30, 2012, never received anything i finally got lucky and they refunded me $23.00 of my $51.00. Internet
*UPDATE Employee: NoMoreRack.com - Customer Care
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I order two items on November 27, 2012, my credit card was charged on 11/30/12, on 12/04/12 I received a test with a FEDEX tracking number, after a few days checking and no finding anything with that tracking number I contacted FedEx, and they told me they didnt know or received anyghting with that tracking number, I do have texts between Nomorerack and I, with apologies and promises, as of today, luckily a got a refund for $23.00, I paid 51.00. I can keep going on and on with the lies from them, but as for now I just want to tell everyone that NOMORERACK IS A SCAM!!!!
This report was posted on Ripoff Report on 01/09/2013 12:27 PM and is a permanent record located here: https://www.ripoffreport.com/reports/nomorerack/internet/nomorerack-my-credit-card-was-charged-in-nov-30-2012-never-received-anything-i-finally-994028. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
NoMoreRack.com - Customer Care
AUTHOR: Nomorerack.com Customer Care - (United States of America)
SUBMITTED: Thursday, January 10, 2013
Hi,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
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