Complaint Review: Nomorerack - Internet
- Nomorerack Internet United States of America
- Phone:
- Web: Nomorerack.com
- Category: Shopping Centers & Malls
Nomorerack Nomorerack.com FRAUD-MISREPRESENTATION OF ITEM PURCHASED-FALSE ADVERTISING Internet
*UPDATE Employee: NoMoreRack.com - Customer Care
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I heard about Nomorerack.com from The View, in late November.An online shopping place that offers great daily deals. I saw that the deal for that day was a pair of UGG Boots, Australian made, with free shipping for first time users.I registered and ordered the boots. After a couple of weeks I had not heard anything via email about shippment of my purchase. I found a customer service phone number and called and was told that the item, being it holiday time, was "back-ordered and that they are working with the vendor.(or some Vendor) I waited, then another week passed...nothing! I emailed several times and each time I got a response it was from a generated email, which I have saved in fact I have saved ALL the emails I have sent and received to and from them. To make a LONG story short I did receive boots:get this: MADE IN CHINA-VICTORIA BOOTS...WHAT THE ?????I called customer service...they apologized..yeah right...and said I could return the boots in the origional packaging and that I would have to pay the shipping costs. I DON'T THINK SO.....So here I am pleading with someone to share this story that this, what they call a company, has been false advertising and misleading the public...the boots I received are not even CLOSE of UGG boots.
Thank you
This report was posted on Ripoff Report on 12/27/2012 06:53 AM and is a permanent record located here: https://www.ripoffreport.com/reports/nomorerack/internet/nomorerack-nomorerackcom-fraud-misrepresentation-of-item-purchased-false-advertising-inte-987503. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
NoMoreRack.com - Customer Care
AUTHOR: Nomorerack.com Customer Care - (United States of America)
SUBMITTED: Thursday, December 27, 2012
Hi,
Please accept our sincerest apologies for the negative experience you had with our website. Rest assured that we are more than willing to have this matter immediately resolved for you. If you can please email the details of your account to experience@nomorerack.com, we would be more than happy to help resolve and rectify this matter to the best of our abilities.
Again, we apologize for any inconvenience. Rest assured we are working around the clock to deliver you unbelievable deals and make sure your nomorerack experience is always amazing.
Advertisers above have met our
strict standards for business conduct.