Complaint Review: nomorerack - New York New York
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- Author Confirmed
- nomorerack 381 Park Avenue South New York, New York United States of America
- Phone: 800-538-9798
- Web: www.nomorerack.com
- Category: Attorney Generals
nomorerack payment accepted, goods not delivered plus products received were Iinferior New York New York
*Consumer Comment: The boots are really SLIPPERS (with catalog link)
*Consumer Comment: Commenting on your post re:Nomorerack
*UPDATE Employee: NoMoreRack.com - Customer Care
Show customers why they should trust your business over your competitors...
I ordered 2 pair of "Australian" boots for a total of $48. I have been emailing "customer service" who assured me they
had been shipped. Today, I was sent a message that I would receive a company credit. The other items I received and paid for are junk. I don't want anything else from this company. I want a cash refund ASAP.
This report was posted on Ripoff Report on 12/23/2012 10:55 AM and is a permanent record located here: https://www.ripoffreport.com/reports/nomorerack/new-york-new-york-10016/nomorerack-payment-accepted-goods-not-delivered-plus-products-received-were-iinferior-n-986260. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 Consumer Comment
The boots are really SLIPPERS (with catalog link)
AUTHOR: Rachel - (United States of America)
SUBMITTED: Saturday, January 05, 2013
The same thing happened to my mother. She ordered UGG boots, they didn't come as guaranteed before Christmas, she didn't receive her refund as promised, and when they finally showed up they were the wrong brand, style, size, and were already falling apart.
I did some digging, and the boots that she bought from No More Rack are Easy USA brand, owned by Cheng's Enterprise, Inc. Cheng's catalog lists the boots as slippers. http://www.chengsusa.com/catalog.php?page=15
This is why they are such a poor quality. These shoes were NEVER intended to be functioning boots, and No More Rack knew very well when they ordered them.
#2 Consumer Comment
Commenting on your post re:Nomorerack
AUTHOR: Consumer2012 - (United States of America)
SUBMITTED: Thursday, December 27, 2012
Commenting to your response from Nomorerack: they sent me the SAME e-mail....it's bogus....they read all the same...DO NOT BELIEVE....it's a real scam place....we are ALL victims of internet fraud from this company...total misrepresentation of the items we ordered as well....UGG boots made in China????? don't think so....they don't even resemble Ugg's...
#1 UPDATE Employee
NoMoreRack.com - Customer Care
AUTHOR: Nomorerack.com Customer Care - (United States of America)
SUBMITTED: Wednesday, December 26, 2012
Hi,
Please accept our sincerest apologies for the negative experience you had with our website. We are sorry to hear that you have not yet received your order. Rest assured that we are more than willing to have this matter immediately resolved for you. If you can please email the details of your account to experience@nomorerack.com, we would be more than happy to check the status of your order and help resolve this to the best of our abilities.
Please know that we would do anything we can to help you out and we want to thank you for your continued support.
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