Report: #1041976

Complaint Review: nomorerack

  • Submitted: Tue, April 09, 2013
  • Updated: Thu, April 11, 2013
  • Reported By: David — Yakima Washington
  • nomorerack
    381 Park Ave. S. 4th floor
    New York, New York
    United States of America

nomorerack divided my shipment into two parts, second part was sent to Brookyn, NY, US. Signed by Redel Kassab New YorkI, New York

*UPDATE Employee: NoMoreRack.com - Customer Care

*UPDATE Employee: NoMoreRack.com - Customer Care

Show customers why they should trust your business over your competitors...

placed an order on 3/14/13at 6:01am pdt.  they shipped out part of order, which i received, the second part was shipped out on3/22/13 with the same shipping tracking number.  i was unable to track it until it was delivered, on 04/01/13 at 18:51 to brooklyn, ny,us.  signned by redel kassab, residential.  i live in yakima, washington, 98908.

i have sent e-mails to them repeatedly and no response!
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This report was posted on Ripoff Report on 04/09/2013 05:12 PM and is a permanent record located here: http://www.ripoffreport.com/reports/nomorerack/new-york-new-york-10016/nomorerack-divided-my-shipment-into-two-parts-second-part-was-sent-to-brookyn-ny-us-1041976. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
2Consumer
0Employee/Owner

#1 UPDATE Employee

NoMoreRack.com - Customer Care

AUTHOR: Nomorerack.com Customer Care - ()

Hi,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
Respond to this report!

#2 UPDATE Employee

NoMoreRack.com - Customer Care

AUTHOR: Nomorerack.com Customer Care - ()

Hi,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com ? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.
Respond to this report!
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