nomorerack Ordered boots on Nov. 17- never received, asked for credit, didn't get it San Diego, California

I too ordered the boots however, I requested a refund and received it from them immediately.  I did receive an item by error that was very cheap...a bracelet and thought it was in replacement for the boots and when I called them I told them I was not accepting that and I wanted the refund for the boots.  They told me no problems they would refund me and they did and told me to keep the cheap bracelet...which I gave to my grandchildren...and there was no issue.  Stay on top of them and they will give you your money back....Good Luck.

Lyn

Hi,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at : experience@nomorerack.com. We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.