I purchased two 1600 Series Egyptian Comfort sheet sets (as Christmas gifts) from Nomorerack.com. I am not naive and yes, I realized that the ad said 1600 series and NOT 1600 thread count. And, too, I realized the ad said "Egyptian Comfort" and NOT Egyptian cotton! But I read the ad and decided that if NoMoreRack was selling these sheets, they had to be of decent quality, and as nice as the ad described. Well, after waiting and waiting for weeks for the sheets to be delivered, I received them and BOTH sets were the wrong color! Since it was a few days before Christmas, I decided to keep them and give them as gifts, as intended, and hope the recipients wouldn't dislike the colors. Well, the day after Christmas, I received a call from the recipients telling me that the sheets WOULD NOT fit their beds (although they were labeled correctly) and BOTH fitted sheets ripped when they tried to put them on their beds!!! I immediately e-mailed Nomorerack. [continued below]....
.....com, and told them of this problem. Then I began to 'research' reviews of these sheets and found that MANY people who had bought these sheets experienced the exact same problems as I. When I finally received a reply from NoMoreRack, it was to say that they would forward my "comments" to upper management, and they apologized because they had recently realized that the sheet supplier DID NOT meet their standards. (Of course, this leads me to believe that many, many people were complaining directly to Nomorerack.com.) There was NO MENTION of restitution of any sort! Well, I went on their site today and found that they are STILL SELLING the exact sheets sets as a "BEST SELLER" and are not making any attempt to reimburse all those of us who received sub-standard merchandise! Not only am I out $60 but I am extremely embarrassed to have given such poor quality sheets as Christmas presents. Stay away from this company because they ARE NOT concerned with their reputation or with customer satisfaction!
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