Complaint Review: NootraBioLabs
NootraBioLabs Beware if you order and it doesn't arrive- they will do nothing to help Internet
*Consumer Comment: No Excuse for This Behavior
*General Comment: Horrible Customer service that should be corrected
*General Comment: Not their mistake
*Author of original report: Update
I ordered a product from them and it never arrived at my address. I contacted them and they said they had a tracking number that says it was delivered.
It was not. I work from home, in a good neighborhood.
Once they said there was a tracking number, they refused to communicate with me or help me in any way. When I opened a dispute with PayPal, their only response was that they had done their part by tracking it.
I have been in the online retail business fro over 10 years and never once have I said to a customer "sorry pal, you're on your own" if a package didn't arrive.
This report was posted on Ripoff Report on 10/16/2012 07:39 PM and is a permanent record located here: http://www.ripoffreport.com/reports/nootrabiolabs/internet/nootrabiolabs-beware-if-you-order-and-it-doesnt-arrive-they-will-do-nothing-to-help-int-955931. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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