• Report: #1082702
Complaint Review:

North star alarm services

  • Submitted: Sun, September 08, 2013
  • Updated: Sun, September 08, 2013

  • Reported By: bill — south bend Indiana
North star alarm services
1280 south 800 east, ste. 200 orem, Utah USA

matt sapien,salesman,North star alarm services matt is a lieing sneaky theif. he sold us a security system saying north star purchased vivint, no true orem Utah

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 matt sapien, salesman for northstar alarm services came to our door and said northstar had purchased vivint alarm. he sold us a new system by deciet and deception. this is not true as we found out later. the sneak of a  thief posted 4 outdoor signs  and later returned under the cover of darkness and took two back. he also stated in his sales pitch that he was a former employee of vivint, which was a lie.  he said he would notify vivint our bank not to deduct vivint any longer as northstar would do it, which was a lie. this did not happen as the bank deducted 2 months before we got it cancelled. after contacting northstar 3 times by letter filing the complaint and asking for a reply and explanation it was ignored. they stoop to a new low when it comes to customer service.  

This report was posted on Ripoff Report on 09/08/2013 11:07 AM and is a permanent record located here: http://www.ripoffreport.com/reports/north-star-alarm-services/orem-utah-84097/matt-sapiensalesmannorth-star-alarm-services-matt-is-a-lieing-sneaky-theif-he-sold-us-1082702. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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