Report: #1082702

Complaint Review: North star alarm services

  • Submitted: Sun, September 08, 2013
  • Updated: Sun, September 08, 2013
  • Reported By: bill — south bend Indiana
  • North star alarm services
    1280 south 800 east, ste. 200
    orem, Utah

matt sapien,salesman,North star alarm services matt is a lieing sneaky theif. he sold us a security system saying north star purchased vivint, no true orem Utah

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 matt sapien, salesman for northstar alarm services came to our door and said northstar had purchased vivint alarm. he sold us a new system by deciet and deception. this is not true as we found out later. the sneak of a  thief posted 4 outdoor signs  and later returned under the cover of darkness and took two back. he also stated in his sales pitch that he was a former employee of vivint, which was a lie.  he said he would notify vivint our bank not to deduct vivint any longer as northstar would do it, which was a lie. this did not happen as the bank deducted 2 months before we got it cancelled. after contacting northstar 3 times by letter filing the complaint and asking for a reply and explanation it was ignored. they stoop to a new low when it comes to customer service.  

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This report was posted on Ripoff Report on 09/08/2013 11:07 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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