Report: #1003572

Complaint Review: Northland Group Inc

  • Submitted: Fri, January 25, 2013
  • Updated: Fri, January 25, 2013
  • Reported By: Sharon — PORTLAND Oregon United States of America
  • Northland Group Inc
    P.O. Box 390846
    Minneapolis, Minnesota
    United States of America

Northland Group Inc GE Money Bank DO NOT RESPOND TO THIS COMPANY!! Minneapolis, Minnesota

Show customers why they should trust your business over your competitors...

I received a letter in the mail for my granddaughter (who is underage). Upon opening it I saw where she was being charged 3,239.25 and they were willing to settle for 485.88.

Upon calling them I received a recording stating I was calling after hours and they needed the account # for me to get more information about this bill. I put in the account number (which was strange because it started with a letter) and they said to verify the information they needed the last four digits of my SS #. I put in the last 4 digits of mine and not my granddaughter's. They popped up with her name (which had to be associated with the acct. # not the SS #. ) 

They said if I was ---------- to press 1 if not to press 2. I pressed 2 and they still proceeded to state they were a collection company trying to collect a debt. I have never heard of GE Money Bank before and I know my granddaughter sure didn't run up this bill. 

They proceeded to give me the so called web address to pay the bill online.  With that I hung up on them

Nobody should respond  to this so called company if they receive a letter in the mail from them.
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