Northwest Publishing Business Owners Beware Northwest Publishing Portland Oregon

Northwest Publishing takes your money, doesn't return phone calls and sends "proofs" (of work you sent them rather than the professional design you're supposed to get) with a date to approve or reject that's ALREADY PASSED.

I rejected their proof because it looked like crap. After they failed to live up to their promises multiple times, I told them to cancel my order and I demanded a refund. They refused so I filed a dispute with my credit card company and got my money back. I also submitted a report to the BBB.

Northwest went ahead with the crappy layout I rejected and continues to send me bills and keeps adding more and more late fees. These people are dishonest and I refuse to be blackmailed with their threats of sending my account to collections. I'm an honest person with excellent credit. I pay for services rendered but I will not be bullied into paying for something that was not delivered.

If their product actually was distributed to area restaurants (I haven't seen one and I don't know anyone who has), my business reputation will be diminished by their amateurish product.

I don't know if Northwest is a scam operation or if employees inexperienced help or if it's just totally understaffed but I'd strongly suggest you spend your advertising dollars elsewhere.

Mickey
Lancaster, Pennsylvania
U.S.A.