ED Magedson – Founder
Norton has billed be $75 for a subscription renewal on a computer I haven't used in months. I won't connect to the internet and the anti-virus software never worked 100% correctly to begin with. This must be a common problem because there are several links to solving this problem on thier website. According to their website, the approximate hold time is 1 minute and I have currently been on hold for 37 minutes. I am sure Norton hopes people won't notice this $75 on their CC, but they didn't slip past me.
This report was posted on Ripoff Report on 12/29/2009 12:04 PM and is a permanent record located here: http://www.ripoffreport.com/reports/norton-anti-virus/internet/norton-anti-virus-unauthorized-renewal-charge-internet-546886. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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