Report: #968311

Complaint Review: Norton internet security

  • Submitted: Mon, November 12, 2012
  • Updated: Mon, November 12, 2012
  • Reported By: CaptainDavid — Duluth Georgia United States of America
  • Norton internet security
    www.norton.com
    Internet
    United States of America

Norton internet security Norton antivirus Paid for internet protection, got virus, had to pay additional to cure, they don't respond nor repair, Internet

Show customers why they should trust your business over your competitors...

Used Norton internet security for years, paid the fees, no problem. Now somehow even using their service I have a virus. logged onto help and support. jumped through all the hoops, still have a virus. Was told I would have to pay a $99 fee to obtain live help to solve the virus. Did so, but complained, was put on hold for 48 min, hung up. They were supposed to contact me if there was a disconnect. Days later no word. no cure, no refund, no email, no phone call.. I'm screwed
Thanks Norton
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This report was posted on Ripoff Report on 11/12/2012 07:57 PM and is a permanent record located here: http://www.ripoffreport.com/reports/norton-internet-security/internet/norton-internet-security-norton-antivirus-paid-for-internet-protection-got-virus-had-to-968311. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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