Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1097379

Complaint Review: Norton Symantec - Internet

  • Submitted:
  • Updated:
  • Reported By: GAPeach3000 —
  • Author Not Confirmed What's this?
  • Why?
  • Norton Symantec Internet USA

Norton Symantec Anti-Virus RIP OFF! Worm Virus still on computer! Live Chat is crap! Youre placed on hold VERY long and scammed to pay more money! Internet

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I thought Norton Anti Virus was the best of the best at combating computer viruses! I guess I was VERY wrong because I have a worm virus that causes the computer to reboot everytime I run a full virus scan or when I try to download or remove files! So far I had this software for about 4 months and it worked very well! But 2 weeks ago when I tried to remove Java 6 the computer would reboot. So I went to the Live Chat who at first was able to fix the problem. Java 6 is still on my computer but I was able to download Java 7!

Now everytime I try to do a full virus scan the computer reboots! I went back to the Live Chat to get help again was it taked FOREVER to get assistance! Finally when someone spoke to me online from the Live Chat I was told to purchase Spyware and Removal services for $100 for every incident or pay $20 a month for unlimited help! WTF???!!!! What's the point in Live Chat? Oh yeah it's to get more money! Norton is supposed to be powerful enough to remove worm viruses! I would NOT be surprised if the workers put viruses in the computer to get more money from customers!

This software costs from $40 - $60 and I am not going to be suckered into paying more money! I will just get this crap off an get another anti virus system! I wouldnt be surprised either is the "Live Chat" is in some foreign country like India who is running these con games! Why cant this software fight against viruses when a full scan is being run? It sued to do it with no problem? It runs a quick scan perfectly! This is Norton placing viruses in their own system to get people to pay and additional $100 - $20 a month for assitance! These are corporate con artists CROOKS!

This report was posted on Ripoff Report on 11/06/2013 10:26 AM and is a permanent record located here: https://www.ripoffreport.com/reports/norton-symantec/internet/norton-symantec-anti-virus-rip-off-worm-virus-still-on-computer-live-chat-is-crap-your-1097379. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now