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Report: #1293083

Complaint Review: Nouveau - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Lisa — Auburn California USA
  • Author Not Confirmed What's this?
  • Why?
  • Nouveau Nationwide USA

Nouveau Tranquille unauthorized bank and credit card charges Santa Ana Nationwide, California

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 I ordered Nouveau skin care serum and Tranquille cream online. It was advertized, FREE, just pay shipping and handling. I recieved the products and was impressed. Then I get a charge on my debit card for $89.75! I did not order anything else from this company.

I called the phone number displayed on my bank statement. (888)556-2945 UT  The lady that answered the phone started talking to someone else and I heard her say, "Look at this one, the account was cancelled and...then I was put on hold. The representative informed me of a 14 day trial period and said I did not cancel within the 14 days. I told her that I just heard her say my account was cancelled. She informed me that was a mistake but could not do anything about the $89.75 charge.

This report was posted on Ripoff Report on 03/11/2016 12:51 PM and is a permanent record located here: https://www.ripoffreport.com/reports/nouveau/nationwide/nouveau-tranquille-unauthorized-bank-and-credit-card-charges-santa-ana-nationwide-califo-1293083. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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