Report: #341127

Complaint Review: NSBA - National Small Business Alliance

  • Submitted: Tue, June 17, 2008
  • Updated: Tue, June 17, 2008
  • Reported By: Kissimmee Florida
  • NSBA - National Small Business Alliance
    1201 Pennsylvania Avenue, Ste 300
    Washington, District of Columbia

NSBA - National Small Business Alliance 213 days and still no refund Washington District of Columbia

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In November of 2007 I received a phone call from a represenative, offering me a low intrest rate credit card. I signed up with the understanding that if this was not for me I could cancel within 30 days. I NEVER received anything from them as promised however they began deducting charges from my checking account. first one was for $1.00 then a few days later $149.95 then a few days later $359.40 totaling $510.35. I called and cancelled immediately which was within my 30 days and given a cancellation number. I was told that I would receive a refund check with 45 days. After 45 days I began calling and was on hold for long periods of time. when I finally spoke to a customer service agent I was then informed it was 45 business days and they had until 01-24-08 to issue me a refund. after 01-24-08 I began calling again they refered me to Romy Schlaffer 1-800-350-0577 (number is a mail box only) and she NEVER returned my calls. While searching on the internet I found the National small Business Adminstration web site and they had a section explaining they are not the NSBA- National Small Business Alliance and had information on how to get in touch with the Denis Mario President of National Small Business Alliance. I began calling him, He also NEVER contacted me however he did have a young lady contact me and she explained they had credit card fraud on their accounts and refund were delayed 6 to 8 weeks how ever now it has been 201 days since I cancelled, and 145 days since my refund was due to me.

Kissimmee, Florida
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This report was posted on Ripoff Report on 06/17/2008 12:37 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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