Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1223360

Complaint Review: NTB - Porter Texas

  • Submitted:
  • Updated:
  • Reported By: Jody — Porter Texas USA
  • Author Not Confirmed What's this?
  • Why?
  • NTB Farris Green Road Porter, Texas USA

NTB Lied about what their parts and services would do to repair my car Porter Texas

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I recently took my 2009 Toyota Corolla in for a front end alignment because the front end started shimming when I got up yp 60 mph. NTB tech called back an hour after I dropped off the car and said I would need struts, brackets for the struts, front end alignment, and a complete brake job w/ rotors

I asked if this would stop the front end from shimming and he said yes. Several hours later I picked up the car and paid the bill which was just over $1400. I took the car up on the freeway and got it up to 60 mph. The front end was still shimming. I took it back and the store manager acted as if really didn't want to hear my complaint and so another tech came and talked to me.

He said he would have a mechanic look at it. hey came back and said it was the new tires I had just bought at Discount Tire. They said the tires were no good.

I took the car to Discount Tire several days later and they took all four wheels off, spin balanced them. and put them back on the car at no charge. Took the car on the freeway and it no longer is shimming at 60 mph. NTB not only sold me parts and services I didn't need, but treated me with disrespect when I came back.

It's very obvious NTB is not a facility that is certified to repair cars and their store managers are only interested in making commission and not customer satisfaction.

This report was posted on Ripoff Report on 04/18/2015 05:31 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ntb/porter-texas-77365/ntb-lied-about-what-their-parts-and-services-would-do-to-repair-my-car-porter-texas-1223360. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now