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Report: #1396735

Complaint Review: Nuavive derma - Santa Ana California

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  • Reported By: Scamed — New Jersey USA
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  • Nuavive derma POB 5260 Santa Ana, California USA

Nuavive derma Nuavive eye cream I ordered the free trail, Nuavive Anti Aging trial (shipping $4.95) and couldn't procede with being stuck with another $4.95 for Nuavive Eye Cream. I called the phone number and asked the Eye Cream not be shipped and charged to me. I was assured this would not be done. I received both products and charges. I did get a trial cancellation notice. Santa Ana California

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I responded to the FREE sample (apparently TRIAL) of Nuavive derma anti aging cream. While on the web site

an offer for $4.95 (?) Eye Cream  appeared. You could NOT CONTINUE with that product going on your order.

I immediately called  customer service and told them I did not want the eye cream. I was told it would not be shipped or charged to me. I received the eye cream and was charged $4.95 for it  So, that was $10 for shipping two item in the same size pachage. These two items total 1 ounce. I did get an email canceling my trial and SUBSCRIPTION (?). I will call my credit card company and request NO futher charges be accepted by this company.

This report was posted on Ripoff Report on 08/30/2017 10:22 AM and is a permanent record located here: https://www.ripoffreport.com/reports/nuavive-derma/santa-ana-california-92704-0260/nuavive-derma-nuavive-eye-cream-i-ordered-the-free-trail-nuavive-anti-aging-trial-ship-1396735. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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