• Report: #969890
Complaint Review:


  • Submitted: Thu, November 15, 2012
  • Updated: Wed, January 29, 2014

  • Reported By: STEVE — AUBURN Washington United States of America
220 SARDIS ROAD MORRILLTON, Arkansas United States of America


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I sent Nucold Refrigeration $395 by PayPal on June 19, 2012, and was told they would ship me a box for shipping in my Dometic refrigerator cooling unit for rebuild in about ten weeks.  I later decided that was too long a delay, and phoned Jerry Collins to cancel the order.

I was promised a refund, but none has been issued, in nearly five months.  Follow-up phone calls were met with promises that it would be handled by the 'accounting department' and a check issued, rather than back-credit to PayPal, but that never happened.

I filed complaints with PayPal and the Arkansas Attorney General's Consumer Protection Division, but no response has been received. 

This report was posted on Ripoff Report on 11/15/2012 05:21 PM and is a permanent record located here: http://www.ripoffreport.com/reports/nucold-refrigeration/morrillton-arkansas-72110/nucold-refrigeration-rviceboxcom-took-395-advance-payment-did-not-refund-morrillton-ar-969890. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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