Number 1 Snyder Wholesale tire and auto service Snyder Tire Poor Customer Service - Doesn't stand behind their work Wintersville Ohio

On 9/11 I took my car there to have new tires put on.  It was late in the evening and they insisted they'd get it done in plenty of time.  They hurried and got the tires on and we drove home.  I hadn't driven it for weeks, (as I work out of my truck the most)  when I went to pull the car up this weekend, one of the wheel covers was missing.  I called a couple of times.  I got a different person each time.  Each person put me on hold then came back and told me there was nothing they could do.  They said it wasn't their fault, that all covers were on tight when I left..  In 11 years none had ever fallen off but 1 time there and it's now gone.  I got put back, ignored and told they'd do nothing about it.  I said what do I need to do? take you to small claims court?  They said they could no longer talk to me and hung up.