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Report: #1352071

Complaint Review: Nutra Life - Internet

  • Submitted:
  • Updated:
  • Reported By: stop the larceny — 3106 Andrews Rd. New York USA
  • Author Confirmed What's this?
  • Why?
  • Nutra Life Internet USA

Nutra Life unknown Business Location Deception unknown Internet

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On January 26, 2017 I phoned 844-658-3818 and when answered the woman answering had an accent unfamiliar to me so I asked if I was speaking to a customer service agent in the continental United States.  Her immediate answer was no, so I asked in what country is she located then she said Georgia.  Whenm I querried further she became hesitant and pretended she didn't understand my question.  I asked to speak to a supervisor and she tried endlessly to dissuade and delay me.

 Finally, she came back online and told me that the supervisors were unavailable and doesn't know when they'd be available.  I hung up.   I phoned back immediately at 844-658-3817 and got another woman and I asked her if I was communicating with a customer service agent in the Continental United States and she replied yes.  I ask where specifically where and she replied Utah.  I aked her to connect me to a supervisor and was again met with delays and misdirection.  She asked why I needed to speak to a supervisor, and before she could connect me she had to know the reason for my request.

 She insisted that even though she was not a supervisor she could help me. She asked me specifically what the matter was and when I told her about the woman in "Georgia" and why I am getting different information from different agents ans specifically why the last girl said no to USA location the changed her response to yes USA, thw woman asked me if I wanted to place an order and I responded:" It depends on what the supervisor had to say" The woman then said it is to early and no supervisors are available and asked me again if I wanted to place an order and I replied "why won't you answer my original question as to why I am getting inconsistent information and she hung up on me.  

I have only ordered once prior to this communication with them.  I will never from them again.

This report was posted on Ripoff Report on 01/26/2017 03:39 AM and is a permanent record located here: https://www.ripoffreport.com/reports/nutra-life/internet/nutra-life-unknown-business-location-deception-unknown-internet-1352071. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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