• Report: #727565
Complaint Review:

NutraSlim, UK, LTD

  • Submitted: Tue, May 10, 2011
  • Updated: Tue, May 10, 2011

  • Reported By: Megan — Bonita Springs Florida United States of America
NutraSlim, UK, LTD
Level 17 Dashwood House, 69 Old Broad Street Nationwide United States of America

NutraSlim, UK, LTD QuickDetox Company would not accept a return for a refund. Poor customer service. Internet, Nationwide

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To whom it may concern:

This letter is to complain about service I recently

received from the NutraSlim customer service department.

I recently purchased both NutraSlim and QuickDetox products

via online (order numbers 3952 and 3989). I took the products as directed for

three days and then I became violently ill for two whole days. I have no known

medical issues. I attempted to take the product again thinking that maybe it

was 24 hour flu but unfortunately the products once again made me ill. 

I called NutraSlim customer service department on May 4,

2011 to find out how to deal with the problem Ive had with NutraSlim and QuickDetox.

After I had been on hold for several minutes, a representative came on the

line. I had to explain my problem to him several times because he did not seem

to be listening and therefore asked me the same questions repeatedly. I was then

put on hold for several minutes waiting to speak with a manager, and then he returned

to say he could not help me. Needless to say, I was quite frustrated.

I expected a much higher level of service from your

company, and I am quite disappointed. Because I do not want to spend any more

time on this problem, I am requesting a full refund for the faulty products

immediately. I will be informing my friends and family about this experience.

This report was posted on Ripoff Report on 05/10/2011 07:37 AM and is a permanent record located here: http://www.ripoffreport.com/reports/nutraslim-uk-ltd/nationwide/nutraslim-uk-ltd-quickdetox-company-would-not-accept-a-return-for-a-refund-poor-custome-727565. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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