• Report: #749639
Complaint Review:


  • Submitted: Wed, July 06, 2011
  • Updated: Wed, July 06, 2011

  • Reported By: kelwprn1 — Tavares Florida United States of America
181 Marsh Hill Road Orange, Connecticut United States of America

NutraSlim BEWARE! Refund never given. FALSE "Trial Period" Orange, Connecticut

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I ordered the free "Trial " for NutraSlim and QuickDetox.  They took the S&H from my checking acct. as agreed. I received the bottles and tried them for a few days.  I was not impressed and called within the 14 day "free trial period" when I noticed they had already charged my account for 79.99 for each bottle and shipping and handling.  Spoke with Michelle and she verbalized that since the bottles had already shipped all I had to do is return them with an "RMA" number on the outside of the return package that she would email me shortly.  I received only one bottle that I paid for and never received the promised email.  I waited thinking there was a delay.  I called again a little over a month later and she told me that I misunderstood and she know what she told me, but I was now unable to receive a refund because it was outside of the thirty days.  I asked to speak to a supervisor and he refused, gave me an email...alex@nutraslim.com and denied that I was ever supposed to receive 2 bottles that I was billed for.  So I am out close to $170.00 

This report was posted on Ripoff Report on 07/06/2011 08:55 AM and is a permanent record located here: http://www.ripoffreport.com/reports/nutraslim/orange-connecticut-06477/nutraslim-beware-refund-never-given-false-trial-period-orange-connecticut-749639. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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